Jeff High

Instructional Designer & eLearning Developer
I design interactive eLearning, video learning, and instructor-led training that helps people apply knowledge in real-world situations.
Jeff High

Experience Across Industries

Over the past 20+ years, I've designed learning solutions across multiple industries:

Financial Services

Compliance and risk training

Energy & Utilities

Safety and technical training

AI & Productivity

Microsoft Copilot and efficiency

I've developed eLearning courses, training videos, instructor-led materials, and performance support tools aligned to real business needs and operational goals.

My Design Philosophy

Clarity, curiosity, and connection.

Great training isn't about slides or software—it's about helping people understand, engage, and apply what they've learned in meaningful ways.

My Approach

My work is grounded in proven instructional design principles, including Gagné's Nine Events of Instruction, Bloom's Taxonomy, and Kirkpatrick's Model of Evaluation.

I apply these frameworks to structure learning experiences from the start—designing for engagement, reinforcement, and measurable outcomes.

I collaborate with subject matter experts through structured conversations and iterative feedback to ensure content is accurate, practical, and aligned with real-world performance.

What Colleagues Say

"Jeff has a remarkable ability to take complex topics and turn them into clear, engaging learning experiences that actually make a difference."

Justin H. Training Manager, Duke Energy

"I worked with Jeff at CustomGuide on interactive and soft skills course development. He's extremely detail-oriented with a strong focus on excellence..."

Lucy M. Interactive Learning Manager

"Working with Jeff is a pleasure. He brings creativity, precision, and a learner-first mindset to everything he does."

Andre C. Learning & Development Manager, Securitas